hiseeu.com

2.5
2.5 Based on 21 reviews

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YUGIOH9213
I bought the SNVR-p-16A 8 channel poe…

I bought the SNVR-p-16A 8 channel poe with 16 channel poe extender and it is the worst system I have ever owned. first it is extremely hard to get the cams to connect even when there all configured to the same ip network .second they constantly drop out and say network failure or disconnected 3rd the nvr freezes and reboots over and over again and then it wont do anything until unplug the NVR wate 5 pins then plug back in .I contacted support and they had me update the firmware but still no change. they sent me some nasty email saying that they wanted to connect directly to my system to see what I screwed up! . pretty rude I let them know I work for bay alarm as a Tech and install cctv and alarms for a living I have never had this problem with any NVR other than hisee u . at first they offered a refund. I told them to upgrade me with a system one model newer and i would return the unit after offering them that they didn't even want to refund me just accused me of screwing up the system some how and they want direct access to prove me wrong. I will never recommend this company to any one .it says it all in the price of the system .if you pay any thing under $200 its going to be crap so beware

1
Date of experience: May 06, 2024

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