Review Time
I would give a lower rating if I could. The smart wireless solar camera was advertised as having no hidden costs, yet they require bank card information. It's $0.00 for the first day, but then $49.99 each month, which was not disclosed in the advertisement. The platform seems aware of this situation.
I would rate this experience lower if possible. The smart wireless solar camera was advertised without any hidden fees, yet they ask for bank card information. It's $0.00 for the first day, followed by $49.99 each month, which wasn't mentioned in the advertisement. The platform appears to be complicit.
I was very unhappy with the cameras I bought. Their performance was far below expectations, with the quality being quite poor. Five out of ten cameras failed during a storm, all on one side of my house. My frustration was increased by the lack of customer support; attempts to get help were futile. Additionally, the company has a bad reputation. If I had checked reviews beforehand, I would have avoided these issues. I urge others to research thoroughly before buying from this company.
The camera provides good clear pictures. I installed an SD card, but the software keeps trying to sell me cloud storage at exorbitant prices. Ads are now starting to appear, which makes me quite unhappy. Considering this, I recommend looking elsewhere.
I paid for cloud storage on two cameras, but after reinstalling one, I'm being asked to pay for cloud service again. It's a scam. I contacted customer service today, and they informed me that I need to pay again for a service I already paid for. What a disgrace!
Do not buy. The camera is acceptable, but the app and cloud payment plan are outrageous. Prices fluctuate, and there's no real benefit to enhancing security around the house. Six cameras from another brand cost 40 euros per year, while this service charges 55 USD per year per camera!
Be cautious of this seller. My experience with them was a complete scam. I ordered security cameras advertised as 8MP, but received 3.7MP instead. Most of the cameras were either non-functional or unstable. The monitor was also smaller than advertised. I have evidence to support my claims, including photos and videos. The seller refuses to take responsibility, and instead offers partial refunds. I have filed complaints with consumer protection agencies. Stay away from this seller; they sell defective products.
I ordered directly from the company's website and was pleasantly surprised by how quickly my order arrived. The cameras are solid and offer great image quality for the price. Overall, I am quite satisfied. However, the person recognition feature isn't flawless, especially at night, as it sometimes confuses animals for people. Additionally, their support team was initially reluctant to honor a promotion for a free camera, but after some persistence, they fulfilled it, so I appreciate their efforts.
I bought an NVR combo, but no storage device appears on the screen. I called customer service about this issue, and they were supposed to email me but never did. When I tried to call back, I just got a busy signal. This is the worst equipment I've ever encountered. I strongly advise against purchasing from them!
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