I have never encountered worse customer service. My refrigerator failed after just four months. I was transferred multiple times and disconnected twice, having to start over each time. After providing a claim number and necessary documents, a week went by with no updates. When I followed up, I was told no one had responded and they would try again to contact me. I doubt I’ll hear back and will likely have to call again. I will never purchase from this company again; the lower price is not worth the hassle.
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Hisense Co., Ltd.