hisense-usa.com

1.2
1.2 Based on 21 reviews

Hisense Co., Ltd....

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Braxton Walker
No support from the company

If I could give them zero stars, I would. Their support was terrible when I reported streaks on my television that appeared without any damage. After opening a claim, the process was frustratingly slow. They kept asking for different photos and information. Eventually, I was told my case was assessed, but a technician said it was my fault and they wouldn’t cover it under warranty. The staff clearly do not care about customers. Avoid this company.

1
Date of experience: Nov 12, 2025

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