I purchased an integrated under the counter fridge from Hisense on the 1st April 2026 but didn't take delivery until 10th April. They started my warranty from the date of purchase NOT from when the fridge was delivered 10 days later. When I called to complain they gave me an extremely hard time and refused to correct the start date. They would not accept that I had the fridge delivered at a later date. It made me ill trying to get them to change it. Eventually they agreed to correct the warranty but by that time I was very regretful that I had used Hisense. They said they would send me an amended warranty document but of course they never did.
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For 5 decades we have been committed to developing innovations in consumer electronics. Today, we are the No.1 TV brand in China, Australia & South Africa, and the No.2 refrigeration brand in China, employing over 80,000 people across 54 companies as well as boasting 12 research & development centres worldwide. All of which have the sole aim of delivering high quality, cutting-edge and affordable products that improve the life of our consumers.See more
