Hive works fine once installed, the problem comes if you are out of warranty or not paying for a Hive+ subscription. We moved into a home with Hive and had to transfer it, that took ages and the app is not at all intuitive. We simply need my partners account to be closed so I can invite her to the new home account.
The app doesn’t let you do that, it’s a back end system issue.
Customer support is zero, they won’t answer the phone if your kit is not in warranty or you pay for Hive+
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