hl.co.uk

4.7
4.7 Based on 1.9K reviews

...

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K Ho
Had several issues with the app, and sent evident. They blamed it on my phone. Trading password not

Had several issues with the app, and sent evident. They blamed it on my phone. Trading password not stored even though clicked saved, they blame it on me. Promised to call back,but never done . They blame it to other customers. Complaints taken 8 wks to resolved and by the time it happened, they were forgotten as there are new complaints on the top of it. I gave been a customer for over 25 years and these poor service happened fir the past few years. Call centre normally finished 8pm now 5pm just like us.
Never complaint in public , now have to as I suffer a lot from their poor service and their attitude to resolve the problem.

1
Date of experience: Feb 08, 2026

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