hmarkets.com

4.7
4.7 Based on 417 reviews

Over 30 years of experience in Trading. Elected in 6 categories on Global Retails Forex Awards 2022. Winner of Most Reliable Global Forex Broker 2022....

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Average Rating

4.7

/
5

417 Reviews

5 Star
84%
4 Star
10%
3 Star
1%
2 Star
0%
1 Star
5%

All Reviews

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Гацков Святослав
I am extremely satisfied with the service I received by Neo. Everything was handled in a very profes

I am extremely satisfied with the service I received by Neo. Everything was handled in a very professional manner, and I was guided through every step clearly and patiently. All of my issues were fully resolved, and I truly appreciate the time and effort that was put into helping me

5
Date of experience: Feb 11, 2026
garfield
Overall, I had a very positive experience. From the initial inquiry, the response was quick and clea

Overall, I had a very positive experience.
From the initial inquiry, the response was quick and clear, which made the process smooth and trustworthy. Communication throughout was consistent, and everything was handled as promised.

What stood out most was the professional and responsible approach. The service met my expectations, and the final result was delivered on time. I would confidently recommend this company to others looking for a reliable service.

Neo good~

5
Date of experience: Jan 28, 2026
Significant financial loss due to broker negligence

I lost a substantial amount of money, not because of market fluctuations, but because this broker allowed one of its employees to link my account to an unregulated trading scheme that imposed hidden fees and yielded no results. Key points: A current employee of the broker confirmed through messaging that my account was linked to the strategy of an unlicensed third party.
That third party later acknowledged in writing that this broker acted as its financial intermediary.
The agreement I signed had the “Asset Manager” section completely empty—lacking any name, license, or fee structure.
My name was incorrectly recorded in their system, suggesting inadequate identity verification.
My account was switched from “Standard” to “Global” in October 2024—just before all trading history vanished and my balance was entirely depleted.
All communication (including follow-ups after my complaint) occurred solely via messaging in an unofficial language, avoiding compliance protocols.
Despite clear evidence, the broker brushed off my concerns as “no new factual information” and relied on contractual clauses for protection.
A warning to other investors:
This broker claims to be regulated, yet allows employees to utilize client accounts for unverified external schemes—without transparency, proper identification processes, or disclosure of who truly manages your funds. My complaint is currently under review by the relevant financial authority, which has already identified a “supervision failure” in this matter. I do not recommend this broker if you prioritize transparency, client protection, and true regulatory compliance.

1
Date of experience: Dec 07, 2025
Conrad
Great support from the team

The workers are fantastic. Recently, two representatives assisted me, and it truly feels like the best platform with the finest staff.

5
Date of experience: Dec 07, 2025
Laurence Smith
Excellent assistance

The representative helped me with remarkable accuracy and speed.

5
Date of experience: Dec 07, 2025
Knowledgeable and efficient

Very knowledgeable and efficient. Thank you to the representative.

5
Date of experience: Dec 07, 2025
Rafe Powell
Looking to invest for my business

I want to invest for my business.

5
Date of experience: Dec 06, 2025
Shaun Lewis
Outstanding online support

The online support staff is very good and responsive.

5
Date of experience: Dec 06, 2025
Justine Clark
Consistent reliability

Since I started using the platform, I've encountered no issues. Their customer service agents are exceptional—very polite and helpful. Kudos to the team.

5
Date of experience: Dec 05, 2025
Howard B.
Quick problem resolution

Thanks to the representative, the issue was resolved in no time.

5
Date of experience: Dec 04, 2025

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