Review Time
I am extremely satisfied with the service I received by Neo. Everything was handled in a very professional manner, and I was guided through every step clearly and patiently. All of my issues were fully resolved, and I truly appreciate the time and effort that was put into helping me
Overall, I had a very positive experience.
From the initial inquiry, the response was quick and clear, which made the process smooth and trustworthy. Communication throughout was consistent, and everything was handled as promised.
What stood out most was the professional and responsible approach. The service met my expectations, and the final result was delivered on time. I would confidently recommend this company to others looking for a reliable service.
Neo good~
I lost a substantial amount of money, not because of market fluctuations, but because this broker allowed one of its employees to link my account to an unregulated trading scheme that imposed hidden fees and yielded no results. Key points: A current employee of the broker confirmed through messaging that my account was linked to the strategy of an unlicensed third party.
That third party later acknowledged in writing that this broker acted as its financial intermediary.
The agreement I signed had the “Asset Manager” section completely empty—lacking any name, license, or fee structure.
My name was incorrectly recorded in their system, suggesting inadequate identity verification.
My account was switched from “Standard” to “Global” in October 2024—just before all trading history vanished and my balance was entirely depleted.
All communication (including follow-ups after my complaint) occurred solely via messaging in an unofficial language, avoiding compliance protocols.
Despite clear evidence, the broker brushed off my concerns as “no new factual information” and relied on contractual clauses for protection.
A warning to other investors:
This broker claims to be regulated, yet allows employees to utilize client accounts for unverified external schemes—without transparency, proper identification processes, or disclosure of who truly manages your funds. My complaint is currently under review by the relevant financial authority, which has already identified a “supervision failure” in this matter. I do not recommend this broker if you prioritize transparency, client protection, and true regulatory compliance.
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Over 30 years of experience in Trading.
Elected in 6 categories on Global Retails Forex Awards 2022.
Winner of Most Reliable Global Forex Broker 2022.
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