I purchased the Nokia 3210 from the official HMD website and received the device with visible scratches on the display. I immediately contacted their customer support, expecting a quick replacement.It’s been 13 days now, and I’m still waiting — no proper update, no pickup, just scripted replies. Extremely disappointing.Don’t fall into the trap of nostalgia — this is not the Nokia of the 90s or early 2000s. They are clearly misusing the brand name while delivering poor quality and even worse after-sales service.I genuinely regret buying this phone. Think twice before placing your order — it’s not worth the money or the frustration.
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HMD Global Oy, branded as HMD, is a Finnish mobile phone company, made up of the mobile phone business that Nokia had sold to Microsoft in 2014, then bought back in 2016.