Review Time
Title: 10 Years of Loyalty vs. Software Neglect (Nokia X30)
"I am a professional master who has repaired and used Nokia devices for a decade (7, 8.1, Sirocco). My Nokia X30 is in perfect physical condition, but HMD is killing it through software neglect. Their 'Built to Last' marketing is a lie if they refuse to provide Android 15/16 or unlock the bootloader. I’ve sent a final ultimatum: Either honor your promises (Skyline replacement/Refund/Update) or I take this to LinkedIn. Don't ignore the people who kept your brand alive. Case #3631578.
I ordered Nokia 3210 20 days ago from a third party app. That phone was faulty and when asked for support, I was switched to HMD customer support. To the height of my surprises I am still struggling to get the problem sorted out. I returned my complete hand set with the packaging box as received. They returned me the single unit phone without battery, charger, user manual and packaging box, just wrapped in a polythene. Now when asked they are asking me for additional charges to send other body parts of my phone. Please some one save poor customers from these arrogant customer care.
I ordered Nokia 3210 20 days ago from a third party app. That phone was faulty and when asked for support, I was switched to HMD customer support. To the height of my surprises I am still struggling to get the problem sorted out. I returned my complete hand set with the packaging box as received. They returned me the single unit phone without battery, charger, user manual and packaging box, just wrapped in a polythene. Now when asked they are asking me for additional charges to send other body parts of my phone. Please some one save poor customers from these arrogant customer care.
The design is absolutely terrible and the support non-existent. I bought a 2660 flip to replace a dumb phone that kept pressing buttons inside my pocket, flip = lid right problem solved NOOOOOThe idiots have put an emergency call button on the side together with a volume control so now I get emergency operators wanting to know why I called them and miss calls entirely because the phone is in silent mode, a complete waste of money just on those two points alone.As for operability I could write a book on it's shortcomings but that would bore you all......Just don't take any notice of NOKIA anymore, they are not fit for purpose!
HMD feature phones have lot of manufacturing faults even my words failed to explain each & every problem here. Some are intermittent problems & some problems you come to know only after using them for few days. Sometime conference not connected, sometimes echo sound comes, keypad stopped working even after slight fall, sometimes mute stopped working & many more........ Customer support every time asks lot of details like bill, photo, video, front & back image etc. & doing nothing. They just assure that they will replace the handsets but neither a delivery boy comes nor do this replacement resolve my issues. On the whole no solution at all. Worst experience. I won't suggest anyone to buy products of HMD Global
1.I have a Nokia 235 4G phone. It have a useless, expired browser, which is opera mini. It can’t load more pages & can’t update. Why can’t HMD give a update with ‘Google Chrome Web Browser’ as a ‘Cloud App’? Cloud Apps are working better in Nokia 235. 2.There are many Apps & Games in Nokia 235 phone. But everyone can’t update or uninstall. Specially there are more games as a headache.
Bought this Nokia 3210 phone as soon as it was available in 2024. Worked ok for 1 week. Then the #1 would have to press several times to work. Then dialing out it would show dialing but could not hear it ringing and person on other end could not hear you but you could hear them. Would not connect to call out in several different areas. Worst phone ever owned. Nothing like the original Nokia.
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HMD Global Oy, branded as HMD, is a Finnish mobile phone company, made up of the mobile phone business that Nokia had sold to Microsoft in 2014, then bought back in 2016.
