DO YOURSELF A FAVOUR, BUY FROM A REPUTABLE COMPANY.Totally useless repair service. They ask you to go through a process, but instead of arranging repair it sends you on to the recycling terms and conditions which you have to sign agree that phone will not be returned! This company is a total joke! Customer service team seem to be a bunch of robots with no ability to understand what you are saying or any empathy. I sent them the page requiring me to agree to not receiving the phone back. They replied to tell me to authorize them to submit repair request on my behalf and provide necessary information. I did this and they reply that they cannot submit on my behalf and I have to use the repair portal. Are they nuts!
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HMD Global Oy, branded as HMD, is a Finnish mobile phone company, made up of the mobile phone business that Nokia had sold to Microsoft in 2014, then bought back in 2016.