I bought their HMD XR21 from their website that stated it was 'more than tough' and that 'HMD XR21 can handle just about any environment. It’s even certified to MIL-STD-810H and IP69K standards.' The device simply isn't this. The warranty with the phone stated it is not covered if used in moist or dusty environments. I contacted HMD about getting a warranty to reflect their marketing but to no avail, 'We are aware of what is established ourselves with this device, it is pretty phone resistant but in this case, it is not possible to offer you a water guarantee since these are the company's policies.'I've returned the phone using their return portal, we shall see how it goes.
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HMD Global Oy, branded as HMD, is a Finnish mobile phone company, made up of the mobile phone business that Nokia had sold to Microsoft in 2014, then bought back in 2016.