HML were our management company until we did something about it…..and now they’ve gone.This year, our new service charge and reserve fund is £1000’s less.I read these awful reviews and sympathise with everyone,we experienced exactly what you are now going through. Whoever is writing the 5* reviews,needs to change their writing style as they all seem very similar !!!!Our properties were virtually impossible to sell,their value decreased whilst HML continued to ramp up the charges. Their listed contractors were completely out of financial control and were making a packet out of us.It really is easy to change your management company,and I urge all leaseholders ( with the HML chain around their necks ) to get together,do some online research and contact several management agent companies.My tip on that choice,try your local reputable estate agents who have a rental side to their business. If they can’t help,they will probably know someone who can.You will need to be organised,determined and be prepared to put in a long shift to turn everything around,but with the help of a good local management company,you’ll achieve it.Your first mission,find out when the contract with HML expires. You must give 3 months written notice that you ( as residents) will NOT be renewing it. Your new chosen managing agent will then take over everything…..it’s a bit like changing banks I suppose.The sooner you act on this the better,as you might be within that 3 month notice period. Then you’re stuck with them for another year.The more leaseholders that act on removing this awful company,the better….hopefully on a national level after reading this.Do it,I promise everything will improve if you do. 🙂
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HML Group are a leading property management company. With over 50 years' experience, we are committed to ensuring your home is handled with care. Whilst our focus is on providing the best possible property management services, we can also offer our clients associated professional and tailored services. This strengthens our overall service offering, helping to take the stresses out of the day to day management of your property. These services range from Surveying, Lettings, Insurance, Health & Safety and much more!See more