This is the most notoriously incompetent government agency I’ve ever seen. When they want to collect taxes from us, they give us strict deadlines. But when I overpaid them by more than 5,000 and tried to claim it back, they’ve been dragging it out for two months with zero updates. I’ve had to submit the claim form over and over again. I’m not making this up — their own system shows that I overpaid and tells me to submit a claim. Absolutely the worst agency ever.
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