Reaching customer service is a major challenge due to their limited hours and slow response times. I attempted to cancel an order shortly after placing it, but my requests were ignored, and my order was shipped anyway. The speed of shipping felt questionable, especially given their strict no-refund policy. Now I’m stuck with an unwanted item, and the pricing is excessive. This experience has made me reconsider shopping with them, as it discourages new customers from engaging with the hobby.
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We are an online hobby shop specializing in collectable items. This includes trading cards, board games, puzzles and toys.
