Time after time this company falters when it comes to shipping out products. Ive had multiple products take 2+ weeks to even get some sort of update on shipping when other competitors or even smaller companies typically ship out within days of ordering. The worst is the refund process, it takes 2 weeks minimum to MAYBE get a refund within a reasonable time. You might as well wait it out for your package top arrive. I swear companies in china will ship out faster than these guys. Go to Nin-nin or other companies if you want decent ship times.
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