Awful experience niece ordered online to collect in store which says collect from 1hr all items were in stock in chosen store as we checked but there was a online code which meant 9 year old niece could get more for her pocket money and treat her mum for mothers day, went to store several hours later for order to not be ready shop wouldnt pick the order when we arrived and would not let us pick the items ourselves even though they were paid for. Niece was so upset as was gifts and crafts for mothers day please remove 1hr time from online if you cant fulfill it that makes it sound like you can go same day yet person in shop said it could be tomorrow. Misleading advertisment quick enough to take money but not provide products. Will be taking her else were to spend her pocket money in future.
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