like everyone else, I ordered 2x the MA38 tripod and waited over a month for it to arrive. reached out with emails to which the replied and said they will send out a replacement since the item might have gone missing. received the a different item the x99. when I reached back out to them they told me no mistake has been made and to prove it! I sent them photos of the qr code and the item packaging and still they said they couldn't rectify. instead they kept telling me how expensive the return shipping will be ( to put me off) I persisted in asking for the price of return so I could return, which they never gave me. istead they refunded me £7. So I ended up with two of the wrong product and a waste of money
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