I really wish I could give zero stars, but I had to select at least one to write this review. I placed an order that they assured would be filled and shipped within two days. However, three days later, I was informed that the color I wanted was out of stock and I had to choose from the limited options available. If I had wanted something else, I would have ordered that initially. After waiting several more days for shipment, which was again delayed beyond their claims, I received an email stating that my protection plan was canceled. Although it cost $7.18, I was never refunded. They lack a contact number, and when I reached out to customer support, I received irrelevant excuses that didn’t address my concerns. I provided my phone number, but they never bothered to call. I included my order number in every communication, yet they continuously asked for it. It seems like they are not very competent. Tomorrow, I will go to the bank to file a claim to recover my funds from this unprofessional service.
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