Firstly, the shoes are sent from China, which is not made clear on the website and took a very very long time to arrive.Upon arrival I noticed that I had ordered the wrong size shoe. No worries I thought, the website says 'easily returnable'. This is not the case!!! You have to contact them through a online form. They then sent an email asking me to pass on the shoes and they'd give me a partial refund and a discount towards my next purchase. I declined and asked for a full refund and have since been ignored.Quality of shoes also leaves muxh to be desired and I would have probably looked to return these even if they were the correct size. Disgraceful and basically theft. I'm down £46 and am I have to show is a pair of rubbish shoes that don't fit.
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