I was sent the incorrect shoe and then informed that I would need to cover the return shipping to Germany (despite them coming from China), even though this mistake was theirs. When I requested the correct shoe in the original size, they instead asked which different size I wanted. I even provided a photo as proof. Their customer service is lacking, and given that I ordered from a .co.uk site, I expected a warehouse located in the UK. This has been very misleading.
Claim your business profile now and gain access to all features and respond to customer reviews.
