Extremely disappointing! They took our money and provided no response for months. When I finally heard back, they claimed no record of our previous communications, and the chat option was with a bot, which they said they weren't responsible for. Both claims were false; I had sent several emails, left voicemails, and chatted with a real person. They are refusing to refund the money they continued to charge monthly, which we could never use for a purchase. I cannot recommend them due to their poor customer service and the quality of their products not justifying the cost.
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