I travelled from the United States to Ireland for medical treatment and booked here and added that I have a registered service animal. I arrived at the cottage and I had to call the owner of the property at least 15 times before I got a response. He told me there was an issue with my booking. Prior to this my money was taken and I had received confirmation emails my receipt and instructions on check in etc. I travelled 16 hours and drove from Dublin to the west of Ireland to be told my stay was cancelled. Hogans Irish cottages revealed the stay was cancelled due to having a service animal to which their website states that service animals are always allowed unless there was extenuating circumstances. I would advise everyone to avoid this company. They never reached out to tell me this I had to arrive and figure it out for myself and now out a lot of money with nowhere to stay with my service animal just shocking service and really disappointing experience
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