We stayed in a house in co.Clare. We encountered several problems,as follows; Firstly,the house had been changed from what it was like on their site.The single bedroom was converted to a two bunk bed configuration. Our 31 year old daughter had to sleep in one of the bunkbeds which are really for kids. Secondly,we had to share the house with landlady and daughter....that wasn't mentioned on their site. Also,two out of 4 rings on cooker were broken...landlady unable to fix. All windows were filthy. Rad in the bathroom not working. No teapot provided. Decor of house changed from that on site. Had we known of these problems,we wouldn't have booked house. Wrote letter to CEO of hogans...no way would they offer any kind of refund. Very bad customer relations policy.
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