hogansirishcottages.com

1.8
1.8 Based on 20 reviews

...

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Sharon Cooper
Avoid booking with Hogans Irish Cottages - Worst ever customer service

As the owner of the rented property informed me that she was away and I did not want to spend time on my holiday making a complaint. I took photos of the issues and contacted Hogans Irish Cottages on my return home. They contacted the owner who said as I didn't raise the issues during my stay that she was not willing to discuss. To resolve the issues in the property would have involved a carpenter, plumber, electrician, painter and a cleaner.Hogans Irish Cottages totally wiped their hands of any responsibility. One of their male Customer Relations Team members hung up the phone on me. Coincidently, the property (Falls View, Kenmare) is no longer available for rental through Hogans Irish Cottages.I am sure the company must have also have responsible property owners however if you have any issues or complaints I would have zero expectation of customer satisfaction in dealing with the company.Hang your heads in shame Hogans Irish Cottages with 90%+ negative reviews!!!

1
Date of experience: Aug 22, 2022

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