I rarely leave negative reviews, but Holafly has been one of the most frustrating service experiences I’ve had. The plans seem convenient, but long-term use has been exhausting. I’ve spent hours with customer service — repeating myself to bots and starting from scratch every single time because there’s no clear record of past issues.
I’ve had to replace my SIM multiple times, and keeping the same number is basically impossible if you lose your phone or need a new code. That completely defeats the purpose of having a stable number for text verifications and account security. To change your number on important accounts, you need to log in — but to log in, you need verification sent to your existing number. It’s a frustrating loop.
When it works, it works fine. But the constant troubleshooting and repeated need for new codes makes it unreliable. It’s gotten so bad that I’m actively looking for an alternative so I can cancel my subscription.
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