I am a regular customer of Holiday Extras and booked yet another airport hotel and parking. When taking out the additional late cover you don’t receive a policy document as this is a service add on, but they do stress if your flight is cancelled or disrupted you will be refunded up to 2 days overstay. When I went to claim for one day overstay, the agent has told me that weather disruption isn’t covered. I was quite surprised by this as they claim on their website when purchasing that you are covered for any cancellation and no policy terms and conditions are provided. Also weather and subsequent knock on delays must result in a high number of overstays. As a regular customer I’ll be shopping elsewhere in future, avoid any additional extras as they will wriggle out of it.
Claim your business profile now and gain access to all features and respond to customer reviews.
Book all your holiday extras with our award-winning service, including airport parking, airport hotels, airport lounge passes, travel insurance, car hire, airport transfers and more.
