From the word go, their admin was terrible. I had to ring time after time to get corrections on the paperwork. We were a party of 5 adults and five children and booked ours seats for the journeys. Fine on the way out , the holiday was good. Get to Sharm el Sheik airport for return journey and no seats booked. Airport staff were rude and didn’t want to know. We had a five year old and two autistic children and the whole family were scattered around the plane. Luckily the stewards managed to get the five year old next to her mother. On our return I complained to customer services who were absolutely useless. It’s taken 2 months to get a £35 refund half of what we were owed. They were so slapdash they couldn’t even get my name right despite spending £10,000 with them. Shame on you, never again
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We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
