HolidayRentPayment is hopless. I received a chargeback from a guest who rented my apartment through Homeaway. Consequently HolidayRenPayment drew € 189 + 20 fee. I contacted the guest who denied the chargeback. I asked HolidayRentPayment to contact the guest but they asked me an entire list of documents. I sent them, a few hours after they requested. Now after 10 days I spoke with a person from the Call Center. The only comment she could make was: These things sometimes happen. Really hopeless
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Holiday Rent Payment is a dedicated online payment solution tailored specifically for the holiday rental industry. Powered by the Yapstone platform, it brings over 25 years of industry-specific payment processing expertise to more than 100,000 holiday rental properties.
