The booking never happened as the sitter was unavailable. Messaged right away to let them know this and to request a refund as the sitter was unavailable. Got an email back telling me to send an email to”Ana”, which I did. She got back to say she will look into it. It’s been 3days and nothing. How difficult is it to verify a booking never happened and issue a refund? Instead I’m asked to review a booking that never happened. Also there’s no option to cancel the account or membership. This is just a scam
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