So very misleading website shows a booking charge with sitter you go to pay and it takes a £61.50 amount, soon realise that’s their subscription charge. Their T&C’s are not clear at all and after realising the mistake and also the sitter not being suitable either, within 5 mins contact Hoildog to cancel everything and request a refund, I was sent back and forth by some one called Mary who just wished to delay the process but any emails sent to their own email as directed on their own website as per their refunds process go unanswered. Just this Mary who refuses to do anything. Legally you have to have a cooling off period and I believe 5 minutes is warranted enough. Terrible company stay clear.
Claim your business profile now and gain access to all features and respond to customer reviews.
