Diabolical. Nothing short of a scam. They actually told me I engaged a sitter so I’m not entitled to a refund. I did nothing of the kind. I told the sitter that I did not want to meet her after she asked for some money up front!!!! Then when I was actually on the holiday that I was seeking a sitter for they actually had the sheer audacity to take £57 renewal payment. Don’t touch these people with a barge pole. No ethics no consideration and no point!!!!
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