My daughter, a dedicated customer, did not receive a refund for her £5 voucher. We are very let down by her favorite clothing store. She has spent a lot before Christmas and has always been a loyal shopper. However, after using her £5 gift voucher for an online order last week, when she visited the store to return an item and buy something else, the £5 voucher was not refunded. This feels quite unfair, and now she feels unappreciated as a customer. Is this really how it should be?
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Shop the official site - Hollister is the original Southern California lifestyle brand, laidback and effortlessly cool, Hollister brings Southern California to the world!
