I have ordered from this company a few times in the past with no issues. The order I placed before this one I waited a while but not this long. Placed an order on November 7,2025 have not received item yet. The weirdest part is I paid for the express delivery a total of $72.95 for entire purchase. The products I have ordered in the past really worked for my hair. I hope this company is still legit. I have reached out through email with no response back. I also tried to call only to get a recorded message about a huge demand on orders and that all orders would go out soon. I’m just hoping their soon is asap for me. Also, the express option should be removed if it’s not going to be honored by the company. It also should be illegal to take a potential customer’s money if you don’t have the product ready to ship. Really hope this company is still legit. While I love the hair oil from this company, waiting over 20 days for something I should have received in a week is unacceptable. That’s where the one star came from.
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