DO NOT ORDER FROM HOLLYWOOD HAIR BAR!!!! I am too another customer who placed an order December 23rd and never received my order. The company created a FedEx label Jan 7th 2026, but never provided the item to FedEx. The company “kept” lying to me about it shipping the “next week”… finally they stopped responding after sending me vague templates email replies that they service a million customers and are catching up from the increase in orders.
Again they stopped responding whe I asked for a refund. I filed a BBB complaint and even joined their FB group to post a complaint but they didn’t approve it so I left the group.
Sad to see they have become a million dollar company by ripping off innocent trusting customers. They use to be a good company to purchase from but now, I’ve decided to take my business to HAIRFINITY who has been AWESOME at responding and shipping and customer service and satisfaction. I encourage EVERYONE to take your business there since they actually care about us.
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