Words cannot describe how amazing an experience we had at Holts with Farah, Sofia and the rest of the team. My partner and I were on a hut for a very unique, coloured stone engagement ring and from the start we knew we were in the right place. After many failed shopping trips we happen to find Holts online and booked an appointment. They were very detailed from the start asking us what sort of stone we were looking for they could have some ready. When we had our appointment with Farah, we expected it to be similar to all others - short, uninformative and unengaging. It was the exact opposite! Farah is not only extremely knowledgeable but is very friendly and cared so much about us and our appointment. One we found the perfect stone, we started playing around with styles and designs and before we knew it an hour and a half had passed and we knew we had found our ring. The process with Sofia from there was incredible too. Her drawings and sketches of the rings were like nothing I've seen before and she helps you every single step of the way. We played around with about 4/5 designs, combining what we liked but also taking Sofia's incredible advice. The coloured sketches we received were beyond beautiful and really brought the ring to life before it was made. The process of making was hassle free and very quick. Sofia made sure to update us every step of the way and when there was one tiny fault in the casting process, she immediately told us that they would be re-doing it for the best ring. Having said this to friends and family, I cannot recommend Holt's enough. They provided a service that we never imaged we would get and are really looking forward to having our wedding bands made there too.
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Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design.
We offer one of the largest collections of precious and semi-precious gemstones in the UK. Our team of highly trained Lapidaries are happy to fashion your gemstone into any shape according to your requirement as well as repairing or re-polishing a gemstone to its original condition. We also offer pearl and bead re-stringing, gemstone testing and jewellery valuation services.
Since its opening in 1948, Holts Gems has come to symbolise the highest degree of expertise and integrity within the jewellery and gemstone trade. Holts Gems is proud to have been recognised for its exceptional standards of service, and consequently honoured with a number of awards, including the Luxury Business accolade at the Family Business of the Year 2014 and the Independent Retailer of the Year at the Retail Jeweller awards.See more