Review Time
I had an engagement ring custom made by Holt Gems in Hatton Garden and couldn’t be happier with the experience.
From the very first consultation, what really stood out was how attentive Alicja was. I’d met with a few other jewellers beforehand, but the level of care and attention here was completely different. She genuinely took the time to understand exactly what I wanted, which made the decision easy.
She listened carefully to the design I had in mind and also offered thoughtful suggestions that enhanced certain elements without ever pushing in a different direction. The whole process felt collaborative and very personal.
The finished ring is exceptional, the design and craftsmanship are outstanding. My now fiancée absolutely loves it. She couldn’t believe how beautiful it is and is so happy with it.
I couldn’t recommend Alicja at Holt Gems highly enough. If you’re looking for a custom engagement ring in Hatton Garden and want someone who truly listens and delivers something special, this is the place to go.
I was looking for a birth month pendant for my mother’s birthday, and Holts created a beautiful bespoke piece within just a week. I’m absolutely delighted with the result. The team at Holts was warm, welcoming, and gave me excellent advice to help me make the right choice. I would definitely recommend them!
I had an engagement ring custom made by Holt Gems in Hatton Garden and couldn’t be happier with the experience.From the very first consultation, what really stood out was how attentive Alicja was. I’d met with a few other jewellers beforehand, but the level of care and attention here was completely different. She genuinely took the time to understand exactly what I wanted, which made the decision easy.She listened carefully to the design I had in mind and also offered thoughtful suggestions that enhanced certain elements without ever pushing in a different direction. The whole process felt collaborative and very personal.The finished ring is exceptional, the design and craftsmanship are outstanding. My now fiancée absolutely loves it. She couldn’t believe how beautiful it is and is so happy with it.I couldn’t recommend Alicja at Holt Gems highly enough. If you’re looking for a custom engagement ring in Hatton Garden and want someone who truly listens and delivers something special, this is the place to go.
Catilin was incredibly helpful and patient despite my indecisiveness. We went several times to try various mounts and gems and she really helped us find the right one. We're now waiting on the final ring with the gem set for which I'm really excited!
Caitlin was incredible in helping us find the perfect ring. Before our appointment, she curated a selection of stunning diamonds for us to view. I’ve realised that seeing the stones in person is essential, as the quality and sparkle matter immensely, even with lab-grown diamonds.We also explored their unique colored diamonds and previewed different wedding band pairings, which was a great touch. Caitlin was never pushy; instead, she asked thoughtful questions about my partner's style and gave honest, clear advice on what works best. As a person who was buying without my Fiancee it was really helpful!
My partner and I stumbled across Holts Gems whilst engagement ring shopping in Hatton Garden, and we're very glad we did as we ended up purchasing our engagement ring with them. Unlike many other places in Hatton Garden it is very clear that Holts is a truly independent operation, with staff that are highly knowledgeable and interested and provide fantastic and genuine customer service.I would recommend them very highly!
I went to Holts for an anniversary gift on a very tight schedule, and the team was fantastic. Caitlin, in particular, was brilliant—she helped me design the perfect pair of earrings and ensured they were made on time. Alicja and the rest of the staff were also incredibly helpful throughout. A smooth, professional experience with a personal touch. I couldn't be happier with the result.
Holts Gems and Alicja were such a pleasure to work with. I brought them my family heirloom emerald ring to remodel into a necklace. The team treated the project with the creative care, individuality and passion that comes through true professionalism. Now I have both a beautiful piece of jewellery, and a memory, to treasure and pass on. Would not hesitate to recommend.
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Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design.
We offer one of the largest collections of precious and semi-precious gemstones in the UK. Our team of highly trained Lapidaries are happy to fashion your gemstone into any shape according to your requirement as well as repairing or re-polishing a gemstone to its original condition. We also offer pearl and bead re-stringing, gemstone testing and jewellery valuation services.
Since its opening in 1948, Holts Gems has come to symbolise the highest degree of expertise and integrity within the jewellery and gemstone trade. Holts Gems is proud to have been recognised for its exceptional standards of service, and consequently honoured with a number of awards, including the Luxury Business accolade at the Family Business of the Year 2014 and the Independent Retailer of the Year at the Retail Jeweller awards.See more
