DO NOT BE FOOLED BY THIS COMPANY - their website and online listing make this furniture look higher quality than it is. We had two major issues with our media unit (cost $730 USD) when it arrived:
1. The front doors leave a half inch gap in between when closed. The doors are simply too small for the unit.
2. The color is not what is listed online. We thought we were getting a white media unit, but what arrived is more of a sand color.
Our experience with their customer support since raising these issues has been terrible. They defer and delay and only respond when you follow up again and again asking for an update.
They then put the blame on us, saying that we assembled the unit wrong, despite everything else about the unit fitting together and looking normal (it's only the doors that don't fit).
On top of this, they are now asking for us to disassemble and return the unit, which is not at all practical given the size of the item and the number of parts.
I can't stress enough that this company should be avoided, there are numerous other furniture companies out there with better quality products, better customer service, and better pricing. We've purchased from a number of different companies as we've been setting up a new apartment and Homary is the only one we've had an issue with.
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Homary is an international home furnishing online platform, primarily operating furniture, bath, lighting, decor, etc. Connecting millions of consumers with worldwide recognized top manufacturers. We are committed to providing the most exquisite home products in the best quality and the most diversified ranges at affordable prices.
Homary stands for the customer as the most trusted destination for home products. We want to help every home lover to create your own lifestyle and better living environment at home.See more
