Stay away from this service! They lack credibility and do not honor their commitments regarding returns or refunds. I reached out multiple times about a defective pendant and waited patiently for a response. Their last email asked if I preferred a replacement or a refund, and I clearly requested a return and refund for the uneven pendant. That was four days ago, and I still haven't heard back. They are clearly ignoring my concerns. Save yourself the trouble and avoid ordering from them unless you are prepared to deal with faulty products and no support.
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