⁸No surprise the rating on here is so low. We are in our 5th week of our insurance claim after coming home from a holiday to water pouring through our bedroom and ceiling down, dropping into livingroom. Such a shock. The Home Emergency where awful wanted to come next day, we got our own plumber. Revival and Halifax keep going back and forth. Builder been but can't start until costings agreed. We are constantly chasing, awaiting complaints team to contact us. We had a visit from a Field Consultant who said he'd movevthings along, no contact for him, actually not sure why he came out. Its absolutely appalling. Do not take Halifax insurance. So disappointing and frustrating. I'll be on the phone yet again tomorrow. Can't see anyone coming this week. I am quite embarrassed 20 years ago I sold this policy in branch as it was one of the best, not now.Week 6 now and just keeps getting worse. Guys removed my ceiling causing further damage and further delays.
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.