Absolutely shocked at the aggressive and negative approach the Halifax took over our claim, the clinical tone of the advisor and the complete resistence to any part of the claim was truely apalling!! The Halifax made me feel like a criminal for considering a claim & were only willing to talk about the many exclusions in our policy, the advisor was very condescending! We have been loyal paying customers over 15 years and I feel totally let down and very disappointed at our extremely poor treatment! What a complete waste of loyalty and money spent over the years. Shame on you!
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.