I filled in an online claim after my rendering on my outside wall off my home was badly damaged during the storms we had a few weeks ago. I quickly received a call from a lovely lady saying that they would, pending on the quote and the photos that i send them allocate me £1500 towards getting my wall fixed ,this was around 3 weeks ago .Today I had to phone them to be told that unfortunately my building insurance will not cover this damage as with the photo my rendering looks old and could have been already damaged , to my knowledge this was not the case. These storms did last for nearly a week with my rendering coming off on the first night , I really did think that this was what buildings insurance was for ,also having a large area off wall exposed to the Scottish weather could also be doing more damage but then again my insurance will probably be still useless . Really disappointed with The Halifax I will not be renewing my policy this year
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.