I had a house insurance with Halifax for a year. The renewal quote was 15% higher than last year for no reason at all. I had not made a single claim. It's a good job I had stopped auto-renewal.I am now insuring with another provider which is costing me less than what Halifax quoted me the year before. (23% savings).Don't put up with cowboy tactics and poor service. Change your provider.
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.