DO NOT take your home or contents insurance with Halifax. Firstly, unless you have a bank account with Halifax, you are unable to access any insurance documents or make claims on line, so you have to telephone, and go through all the AI generated rubbish before you speak to a human.During my first and only claim for damage to Apple laptop, you end up dealing with a company called Davies Group, which is a claims handler, who then patch you through to a dedicated services company who want your Insurance excess before any work. I paid my £200 excess for an Apple Mac screen repair costing £400, but after 4 weeks still do not have my laptop back. There is absolutely no communication from either Davies Group or the repair servcie company and only when you ring them up do they explain what;'s going on.My latest call had someone tell me they cant repair the Laptop until it has been discoonected from the cloud, which it has been.Absolutely shocking service.Find another insurace company.
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.