Had a main water pipe burst under the floorboard. No water in the house for 2 days. Mum 90 Dad 92. When I called up I was told that they needed a report to see if it was wear and tear...It would take 48 hours to assess. Disgusting. This is the third time in about 2 years we have been declined. 1 for the roof repair. 1 for a blocked drain and now a burst pipe.It is criminal that they take your money and always find fine print to weasle out of paying you.Sick of it!!
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.