Moved to Halifax 1 year ago, decent policy and price. This year I spotted only on my bank statement that the renewal premium had been hiked by 20% (no renewal advice had been sent). Got on their web site to get their phone number, found a page asking whether I was considering leaving. Said yes, due to the price, got a page that said "we may be able to offer you a lower price". Got a new quote - up only 1.4% this time. Accepted. Dodgy business practice all round. Then I come here and wish I'd checked Trustpilot before, judging by the difficulties getting a claim dealt with.
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.