OMG the worst company I have ever dealt with .I can fully relate to the other reviews. This is the first insurance claim I have ever made and it is impossible to speak to anyone, clearly foreign call centre with the most obnoxious response rude people on earth. Rang several times and simpley hung up. I am unable to make a claim as impossible to speak to anyone DO NOT USE!
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.