The best measure of the insurance company is when you make a claim. I was burgled whilst on holiday in Barbados. Firstly, I was able to easily log my claim whilst on holiday via the online chat. This enabled me to understand what evidence I need to bring back.Secondly, Halifax called me on my return (it was a busy time due to the recent storm claims) and quickly processed/validated my claim. They even text me in advance of the call so I know it wasn’t a junk call.Thirdly, they paid my claim within 2 weeks of the incident.The initial cost of the policy was also very competitive .Overall I couldn’t have wanted a better experience, excellent!Personally, I think this is the advantage of dealing with a big established and reputable company like Lloyds Banking Group (Halifax are part of LBG).
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.
