I had a burst pipe. Halifax and their partners Neways and Polygon have been the worst example of poor organisation, communication, effectiveness and downright don't care, that I have ever had the misfortune to experience. If I didnt know better, I would say I was on a new reality show called ‘How much can we wind him up before he bursts’. My floors are still dug up after 10 weeks, and I have had no boiler for the last 2 weeks. Thoroughly dreadful experience!
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.