Worst insurance company ever. Had an underfloor leak and appointed a loss adjuster. Halifax came out and they decided to appoint Polygon to assess. Polygon advised that there was more work required than assessor had identified. That was the end of March. Mid April a formal complaint was made as nothing from Halifax. Just got a message from Halifax advising it may be June before it is resolved - meanwhile I have a hole in my hall floor and my home needs to be professional dried out… DO NOT USE HALIFAX INSURANCE
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.